5.4.10

Comcastic

So I had a chat with Comcast regarding some technical issue. I could have made this much more ridiculous than it was, but here are some highlights.


user Justin_ has entered room
analyst Sandra has entered room [If her name is actually Sandra I'll shit.]


Sandra
Hello Justin_, Thank you for contacting Comcast Live Chat Support. My name is Sandra. Please give me one moment to review your information.

Sandra
Hi Justin! Thank you for taking the time to chat with us today!


Sandra
How are you doing today?


Justin
Poorly. I can't get my comcast online account set up



Sandra
While waiting, please allow me to take this oppurtunity to share with you one of the main features that you can get with Comcast which is our online site, Fancast.com. It offers full television episodes, full-length feature films, trailers and video clips to both Comcast subscribers and non-subscribers.I hope you will enjoy this feature with us. [It's strange that this is a canned message yet has a spelling error ('oppurtunity').]


Justin
I'm sure it's as awesome and works as smoothly as all of your
other products <---sarcasm


Sandra
Thank you for waiting, I appreciate your patience in giving me some time to review the account.


Sandra
It appears on the account that the primary email is xxxxxx@comcast.net


Justin
can I change that to my actual email address? I never received any documentation of how to use or access that email. Not to mention that email address itself


Sandra
Due to the fusion of Comcast.com and Comcast.net, Comcast now requires customers to log-on to their online account using Comcast email address only if they have internet services with Comcast.


Justin
Ok, well that's the sort of red tape I've come to expect. You have not left me disappointed. Now, how do I access this email? I never set it up, so I have no clue what the password is.


Sandra
Let me reset the password for you now.


Justin
KEWL

Justin
Thanks, sweetheart [I've started to call people 'sweetheart' when I feel like being a dick. Or 'chief' if it's a dude]


Sandra
You're very welcome. I hope I was able to help you as much as I can.

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